Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.Encour.com and Edelife Distributing, LLC and its related websites and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Edelife Distributing, LLC include www.encour.com and Encour!™. The Encour website is an ecommerce site. By using the websites Edelife.com and Encour.com, you consent to the data practices described in this statement.

Collection of your Personal Information

The website for Edelife and Encour may collect personally identifiable information, such as your:

Name
Address
E-Mail Address
Phone Number

If you purchase Encour products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

The Encour.com website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

We encourage you to review the privacy statements of websites you choose to link to so that you can understand how our websites collect, use and share your information. Edelife and Encour is not responsible for the privacy statements or other content on websites outside of our website.

Use of your Personal Information

Edelife and Encour collect and use your personal information to operate its website(s) and deliver the services you have requested.

We may also use your personally identifiable information to inform you of other products or services available from our company and its affiliates. Edelife or Encour may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We do not sell, rent or lease our customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Edelife and Encour, and they are required to maintain the confidentiality of your information.

We may keep track of the websites and pages our users visit within Edelife.com or Encour.com, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Edelife.com and Encour.com to customers whose behavior indicates that they are interested in a particular subject area.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Edelife.com, Encour.com or our sites; (b) protect and defend the rights or property of Edelife.com and Encour.com; and, (c) act under exigent circumstances to protect the personal safety of users of our websites or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Edelife.com and Encour.com. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the websites.

Use of Cookies

The Edelife.com and Encour.com websites may use "cookies" to help you personalize your online experience including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Encour.com pages, or register with Encour.com site or services, a cookie helps Encour.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Edelife.com and Encour.com services or websites you visit.

Security of your Personal Information

We secure your personal information from unauthorized access, use, or disclosure. Edelife.com and Encour.com use the following methods for this purpose:

SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under 13

Edelife.com and Encour.com does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Edelife.com and Encour.com by contacting us here:

Email: info@encour.com
Phone: 844-4ENCOUR (844-436-2687)

Changes to this Statement

We will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how Edelife.com and Encour.com are protecting your information.

Contact Information

We welcome your questions or comments regarding this Statement of Privacy. If you believe that Edelife.com or Encour.com has not adhered to this Statement, please contact us at:

Edelife Distributing, LLC
8765 W Market St
Greensboro, NC 27409

Email Address: info@Encour.com
Telephone number: 844-436-2687
Effective as of March 1st, 2020

Mobile Program Terms of Service for Encour.com

Last updated: January 25, 2022

The Encour.com mobile message service (the "Service") is operated by Edelife Distributing, LLC (“Edelife”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

Voluntary Agreement

By consenting to Edelife’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Edelife through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Edelife. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

Opt Out

You may opt-out of the Service at any time. If sending in the US or Canada, text the single keyword command STOP to  .

You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Edelife mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to [insert your sending number] or email info@encour.com.

Changes 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice above.