Subscription Information

Subscription Information

Edelife Distributing LLC and Encour.com offer you the option to sign up to receive regular shipments of Encour! products by enrolling in our Subscription Program. Your purchases will be charged to a credit card on file through the Encour! Subscription Program and are subject to these Subscription Terms and Conditions (“Terms”), which constitute a binding agreement between you and encour.com and Edelife Distributing LLC, (“Encour.com”, Edelife, “we”, “us”, etc.).

Your use of and purchases via the Encour.com website are also governed by our Terms and Conditions and Privacy Policy, each of which is incorporated into these Terms by reference. By placing your customized order through the Subscription Program, you accept and agree to these terms and conditions and to permit automatic charges to your credit card on file. Please review these Encour! Subscription Terms and Conditions carefully before you enroll.


1. Overview

If you enroll in our Subscription Program, you will be charged at the frequency interval you select, for the products you select, and you will continue to receive regular shipments with charges to your credit card on file upon each shipment, unless and until you change or cancel your subscription. 

 

You can cancel through your account page or by calling 1-844-4ENCOUR. Before you enroll in any subscription program, please be sure to review the subscription options and pricing carefully.

 

Only individuals may enroll in the subscription program for personal use or for gifts. Business purchases through the Subscription Program for the purpose of resale are prohibited. If you are interested in purchasing Encour! for resale, contact info@Encour.com.


2. Payments and Renewals

This subscription order will be charged to your credit card based on the frequency and quantity you selected. Depending upon the frequency selected, you will be charged for the Encour! product(s) you choose, at the price provided to you at the time you complete your purchase and enroll in the subscription program.

 

For example, you will be charged on a monthly basis, approximately every thirty days from the date of your enrollment for a single monthly supply of Encour! to be shipped to your address. You can increase the quantity above one unit, or change the frequency of shipments on the website in your account.

 

The charge for each Encour! Subscription shipment will be billed to the payment method you used to create your account, enroll in the Subscription program, or as otherwise directed by you. You authorize us to charge the payment method for your Encour! Subscription orders on an automatically recurring basis until you cancel.

 

You agree to keep your payment and shipping information updated in your account. If you do not update your payment and shipping information, and we are unable to process your payment, you agree that we may cancel your subscription. We will make an effort to contact you if a problem arises with your account.


3. Shipping

Your product will ship at the same shipping option you choose at the time that you enroll. The charge for shipping will be reflected in your recurring charges and is subject to change for future shipments, based on the weight of the product and third-party shipping costs. You may change your shipping options through your account.

 

If you choose an Encour! Subscription option that includes free shipping, we can only guarantee free shipping for the first year of the subscription. Due to rising shipping costs, it may be necessary to add a surcharge for shipping. You will be notified if such a change is required.


4. Cancellation

To cancel your subscription, visit your account settings. You must cancel at least five (5) days before your next renewal date to avoid being charged for your next shipment.

 

If you do not cancel your subscription at least five (5) days in advance of your next renewal date, you will be charged for your next recurring shipment, and your cancellation will be effective after that shipment.

 

Should the Encour! Subscription offer you originally accepted include requirements for a certain number of purchases during a given period of time, you will be charged for the remainder of the original subscription offer.


5. Refunds and Returns

Please click here for our full shipping and return policy. Returns of unopened products are permitted. 


6. Changes to These Terms

We reserve the right to change these terms and the Encour! Subscription benefits, including the price, unit, and frequency, at any time in our sole discretion. If you are currently enrolled in the Subscription program, changes will apply to your future Subscription shipments.


7. Termination

We may, in our sole discretion, terminate your subscription at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.


8. Contact Us

If you have any question, please contact us toll free at 844-4ENCOUR (844-436-2687).